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Recently, consumer spending dominates the Gross Domestic Product (GDP). In the European…
When business to consumer disputes (B2C) are left unresolved, parties are usually…
In our digital age, society is increasingly interacting online, and consumers prefer…
The establishment of effective consumer redress systems has two main purposes. The…
The dispute resolution methods are improved when supported by ICT, because the parties…
In the EU, building consumer trust in online purchases has become one of the political…
In Turkey, courts are still considered as the main dispute resolution forum for civil…
This book attempts to evaluate the resolution of consumer disputes in the digital…
